Privacy Policy

1. Data Controller

The data controller responsible for your personal data is KRONOS SYSTEMICS SL, company number B28674914, C. de Guisando, 17, Moncloa - Aravaca, 28035 Madrid, Spain. Email: [email protected].

2. Data We Collect

We collect personal data that you voluntarily provide when using our website, including your name and email address (when placing an order or contacting support), order details and project requirements, and communications sent through our contact and support forms.

We do not collect payment card data through this website. Payment details are arranged separately and securely.

3. Legal Basis for Processing

We process your personal data on the following legal bases under the GDPR: contract performance (to process your order and deliver the requested services), legitimate interests (to respond to support requests and maintain communication about ongoing projects), and legal obligation (where required by applicable Spanish or EU law).

4. How We Use Your Data

We use your personal data to process and fulfil your service orders, communicate with you about your project, respond to support and enquiry requests, and comply with legal and regulatory obligations. We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of any contractual relationship and for a period thereafter as required by applicable law (generally up to 6 years for commercial records under Spanish law).

6. Your Rights

Under the GDPR and Spanish data protection law (LOPDGDD), you have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

7. Cookies

This website uses only technically necessary cookies required for basic functionality. We do not use tracking or advertising cookies without your consent. A cookie consent notice is displayed on your first visit.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted through this website is encrypted via HTTPS.

9. International Transfers

Your data is processed within the European Economic Area (EEA). Where any transfer outside the EEA is necessary, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We encourage you to review this policy periodically.

11. Contact

For any data protection enquiries, please contact: [email protected]